Abu Dhabi Airports’ participation in the 18th ACI Asia-Pacific Assembly and committee meetings in Kobe, Japan, was characterized by knowledge exchange and collaboration. The airport was given a Level 3 certificate from the Airport Carbon Accreditation Program (ACAP). The airport has been home to a number of ‘firsts’. In 2014, AUH introduced the first USA border preclearance facilities in the Middle East to facilitate the processing of passengers on direct flights for entry into the United States before they board their planes. AUH launched the Smart Travel System in 2016, the first of its kind in the region, to ease passenger processing and enhance the customer experience. During the early onset of COVID in 2020, AUH was among the first to introduce contactless gates and touchless elevators to complement its wide array of health and safety measures.
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