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Metaverse tech to change Dubai Customs development


In a step towards harnessing the full potential of advanced technologies, Director General Ahmad Mahboob Musabih announced Dubai Customs' plan to revolutionize customs leadership development programs by incorporating cutting-edge ‘Metaverse’ technology. This forward-thinking approach would have the power to transform customs operations in various ways. Musabih's vision for the future of customs is fully aligned with the ambitious ‘Dubai Metaverse Strategy’ launched by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, which aims to position Dubai at the forefront of the global Metaverse community and cement its status as one of the world's top 10 cities.


By embracing the potential of Metaverse, Dubai Customs is taking a giant leap forward towards a smarter, more efficient, and more innovative future. Mohammed Al Ghaffari, Executive Director, HR, Finance and Administration Division, explained the Metaverse training program focused on providing a detailed explanation of the technology's ability to transform customs operations and provide solutions that contribute to increasing customs revenues resulting from digitization, thereby enhancing Dubai's regional and global position.

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