Air cargo enters an era of innovation

The industry is the backbone of global trade and logistics and, today it is on the cusp of revolution driven by AI and other emerging technologies. Marked by inefficiencies and fragmented communication systems, it is now embracing a new era defined by intelligent automation and real-time visibility.

-Dr. Shehara Fernando

AI is enabling cargo operators to optimise routes, predict maintenance needs, automate administrative tasks, and significantly reduce delays and costs. One of the most profound impacts of AI is in enhancing operational efficiency.

Machine learning algorithms can analyse vast amounts of data to forecast demand, detect anomalies, and make real-time decisions that improve supply chain responsiveness. This streamlines logistics, improves resource allocation and sustainability outcomes, particularly in reducing fuel consumption and CO2 emissions.

IoT-connected devices contribute by providing end-to-end visibility, enabling proactive interventions when disruptions occur. Digital platforms powered by AI are empowering small and medium-sized enterprises (SMEs) to access tools and insights once available only to large corporations, levelling the playing field and fostering innovation across the sector. From smart sensors and Internet of Things (IoT) devices to blockchain and digital twins, these technologies are reshaping the way cargo is managed, tracked and delivered.

As the global industry contends with growing demands, environmental regulations, and the push for sustainability, the integration of new technologies is no longer optional, but essential. Companies that harness these advancements will be better positioned to meet the expectations of a modern, fast-paced economy, while contributing to a greener future. In this dynamic landscape, AI and digital transformation stand not just as tools for improvement but as the foundation for a smarter, more resilient cargo industry.

AI minimises workload, boosts decision-making

Razmal Assen, Executive Director, Scanwell Logistics

AI and emerging technologies are transforming the cargo industry. Automation tools, IoT-enabled tracking devices, and blockchain for secure transactions are enhancing efficiency and reliability. AI plays a vital role by optimising flight schedules, predicting maintenance needs, and enabling dynamic pricing models. It minimises manual workload through automated data processing and real-time analytics, allowing faster decision-making and reduces errors.

Streamlining cargo ops, refines smart future

Rizwan Kareem, Director, Air freight Operations, ATS World

AI, automation, and blockchain are transforming the air cargo industry rapidly. AI-based predictive analytics optimise routes, reduce delays, and simplifies planning. Automation via robotics and IoT sensors streamlines warehouse management and cargo tracking. AI minimises manual intervention by automating documentation, customs clearance, and real-time tracking, while minimising errors and maximising efficiency.

Emerging tech gives rise to smart air cargo

Santosh Kumar Soni, Head of Sales UAE, Airglow Aviation

The industry is embracing AI to enhance efficiency and transparency. AI optimises capacity planning, automates documentation, and streamlines pricing, reducing manual effort, while automated tracking systems improve visibility across the supply chain. These tech boost efficiency and support sustainability by reducing fuel consumption. By automating processes and optimising logistics, AI and emerging tech are making air cargo smarter.

Tech makes for visibility, document exchange

Adolf Colasso, CEO, e2log

There is a clear shift from ways of doing things to adopting digital solutions. Companies are good at engineering and executing large projects but have been lagging in digitalising their logistics processes. It helps create a more transparent process because now everything is recorded digitally. It makes document exchange easier, enhances visibility, and streamlines decision-making. It is not like plugging in system and expecting it to work magically.

Automation accelerates customer benefits

Martin Bremen, Managing Director, DIMOS FZCO

The adoption of IoT, AI, and automation is accelerating as customers recognise the benefits of predictive maintenance and digital transformation. We anticipate continued advancements in these areas, leading to an efficient, intelligent and cost-effective operations. The market is experiencing growth, and this year looks promising for the air cargo industry.

Rules, interest rates affect flow of goods

Michael Teoh, Head, Strategy, CargoTech

The market has always faced volatility. Inflation, regulations, interest rates, consumer demand and trends all affect the flow of goods. Where human experience and intuition were once drawn upon to cope with change, now data histories and tech developments enable digital solutions support biz in predicting to shifting variables.

AI strength is to spot complex patterns

Cédric Millet, President, CargoTech

In contrast to manual processes, AI’s strengths are the size of the datasets it can use to learn, and its ability to spot complex patterns influenced by several combined factors. Thus, in a volatile environment where factors such as capacity, demand, or operational constraints constantly change, AI can react to these and provide impactful and relevant recommendations.