DHL World Holding is accelerating the use of AI to transform logistics across the Middle East, said Amadou Diallo, CEO, DHL World Holding for the Middle East and Africa region. AI is enhancing operational efficiency and customer experience, while complementing human teams rather than replacing them. The technology is being applied to real-time shipment tracking, automated financial and supply-chain analysis, and consistent customer service across diverse languages and accents

AJEX is bolstering its cold chain logistics capabilities to ensure safe and seamless transportation of pharma, perishables, and high-value goods across the Middle East and globally. The company’s infrastructure is designed to maintain product integrity through strict compliance, consistency, and reliability. AJEX operates advanced cold chain warehouses under a robust quality management system, adhering to GDP, GDSP, and SLA standards. Real-time GPS tracking and temperature mo

Fujairah International Airport is putting the spotlight on drones as part of its trade and cargo innovations under the Fujairah Digital Government Pavilion. The airport is demonstrating how unmanned aerial vehicles (UAVs) can change logistics operations, enable faster inspections, real-time monitoring, and efficient cargo delivery across the airport. Capt. Esmaeil M. Al Boloushi, GM, Fujairah International Airport, said, “Through drones and AI, we are redefining cargo ops, en

SolitAir has announced the expansion of its global network through new interline partnerships to create seamless logistics connections beyond its core operations, according to a release. The move underscores SolitAir’s belief that “shipments do not have borders,” reflecting its mission to simplify cross-border trade and enhance cargo efficiency worldwide. The new partnerships strengthen SolitAir’s capability to provide faster transit times, optimised routing, and wider global

For Al Rais Cargo Europe, India, and the US remained key sources of cargo, with Africa as the central destination. Farhan, AGM, said, “Our facilities enable us to send air freight into Africa 400–500 tonnes per month.” While most cargo originates from the Far East, shipments also come from Europe, all routed efficiently to various African destinations, he added. By leveraging its Jebel Ali Free Zone (Jafza) warehousing infrastructure, Al Rais Cargo ensures smooth transit, rap

Central to collaboration is the implementation of advanced technologies, such as Abu Dhabi Customs’ AI-powered RIMAH system, which identifies shipment types before arrival, and the DHAFRA data hub that enhances data governance and reporting. The initiative is expected to drive faster cargo clearance, strengthen supply chain visibility, and improve the UAE’s competitiveness in regional and global trade. Officials from both sides reaffirmed their commitment to fostering innovat

As the year draws to a close, global trade shifts are shaping new opportunities for Scanwell Logistics. The second half of the year saw growth driven by changes in the apparel industry, as production moves from China to Africa, said Razmal Assen, Executive Director, Scanwell Logistics. The company is expanding operations in East Africa and exploring markets in Egypt and Jordan to capitalise on evolving production patterns. Business from India and Bangladesh is also picking up

Trade in the Middle East and North Africa (MENA) region is projected to grow faster than expected, according to DHL Global Connectedness Tracker for October 2025. The report shows a 6% improvement in trade forecasts for 2025–2029, making MENA one of the few regions to see an upgrade while others face downgrades due to tariff hikes and global uncertainty. DHL’s analysis attributes the region’s resilience to strong non-oil growth, expanding logistics networks, and rising export

Saudi Post (SPL) and SAL Logistics Services have signed a pact to enhance mail handling and shipment transfer operations across the Kingdom of Saudi Arabia, strengthening the integration between postal and logistics networks. Under the pact, SAL will oversee mail handling end-to-end, from receipt and preparation of dedicated loading units to secure transfer between warehouses, postal facilities, and aircraft. The collaboration is expected to improve efficiency, speed, and rel

Dubai Customs has launched its AI-driven ‘Voice of Customer’ platform aimed at altering the trade, logistics, and supply chain ecosystem. The platform collects and analyses real-time feedback from multiple channels, including call centres, emails, social media, and the Dubai Customs website, providing actionable insights to improve service efficiency and trade facilitation, said Matar Al Muhairi, Director, Client Happiness, Dubai Customs. He highlighted the platform enables b

DHL Group has announced an investment of €300 million in Sub-Saharan Africa to accelerate trade growth, expand logistics infrastructure, and strengthen supply chains across the continent, said John Pearson, CEO, DHL Express. He said, “The multi-year initiative underscores DHL’s confidence in Africa’s economic potential and supports the African Continental Free Trade Area goals to boost intra-African commerce and global competitiveness.” The investment will span DHL Express, D

Etihad Cargo has launched its new, upgraded website, offering customers real-time transparency over their shipments and service requests. The platform provides enhanced control and visibility at every stage of the cargo journey, allowing clients to track consignments, monitor delivery progress, and manage requests more efficiently. The website features intuitive navigation, interactive dashboards, and advanced tools that deliver detailed shipment information instantly. This i

Marking an advancement in the UAE’s border security and trade safety infra, Dubai Customs has launched a Radiation Protection and Monitoring System (RPMS). His Excellency Dr. Abdulla Busenad, Director-General, Dubai Customs, said, “The integrated, real-time system represents one of the organisation’s most strategic security projects. It is a sophisticated protection and monitoring network managed from Dubai Customs’ Command and Control Center, aligning with local and internat

B&H Worldwide has been awarded a global warehousing and logistics contract by Ontic Aerospace, strengthening their long-standing partnership and supporting Ontic’s global expansion strategy. Gary Wilson, Group MD, B&H Worldwide, said, “The deal underscores the company’s reputation for secure and efficient aerospace logistics. Our dedicated teams and proven systems will ensure Ontic’s customers continue to benefit from reliable support, whether for routine shipments or urgent

Aramex has joined forces with Bahrain Post to launch Bahrain’s first nationwide network of electronic parcel boxes, a major milestone in the Kingdom’s logistics modernisation, said Yanal Anz, GM, Aramex Bahrain. “Our collaboration with Bahrain Post reflects a vision to build smart, efficient logistics infrastructure in the Kingdom. By integrating technology into the national delivery network, we are redefining how parcels move across Bahrain, ensuring reliability, scalability

QR Cargo has transported a massive aircraft engine, weighing nearly 13,000 kg, on its freighter from Amsterdam to Singapore. The shipment highlights the airline’s expertise in handling oversized and high-value cargo, reinforcing its reputation as a trusted partner in aerospace logistics, said a spokesperson from QR Cargo. “No aircraft engine is too heavy for us. This operation demonstrates our capability to manage complex shipments safely and efficiently, meeting the stringen

DP World has significantly expanded its eITVs at Jebel Ali Port, growing from 14 units in December 2024 to 146 by October 2025. Abdulla Bin Damithan, CEO and MD, DP World GCC, said,  “The electrification drive supports the UAE’s Net Zero 2050 strategy and fortifies future-ready, resilient global supply chains, and boosts logistics.” The move marks a step in DP World’s mission to decarbonise logistics and enhance supply chain efficiency. The expanded fleet of electric internal

Abu Dhabi Airports (AUH) has reported 21 per cent year-on-year increase in cargo volumes, reaffirming its position as a key player in global air logistics. The growth reflects the airport’s expanding role in facilitating global trade and its commitment to operational excellence across all freight categories. The surge in volumes underscores Abu Dhabi’s growing importance as a logistics and supply chain hub for the region. From high-value goods, perishables, to oversized shipm

Fast Logistics will connect Europe and the Middle East with its dedicated B777Fs service from Liege to Sharjah, beginning 19 October. The new route is designed to enhance efficiency and reliability for European–Middle Eastern trade, especially high-value and time-sensitive shipments. The B777Fs offer high payload capacity and ensure that goods move safely and securely. This freighter service strengthens supply chains and supports businesses seeking dependable air cargo soluti

SolitAir has strengthened its position in the global air freight market with enhanced capabilities for handling oversized cargo, as per a release. Recognising that large-scale shipments demand more than standard solutions, the airline has equipped its freighters to manage heavy and complex loads with precision, safety, and speed. From industrial equipment and vehicles to critical infra components, SolitAir’s fleet ensures seamless transportation for clients across diverse ind