Shipa Freight is at the forefront of freight digitisation and offers comprehensive digital solutions from quoting to tracking. Speaking exclusively to Cargo Breaking News, Hemang Kapur, CEO of Shipa Freight, explains, “Digitalisation is revolutionising air cargo by streamlining operations, reducing costs, and enhancing efficiency. It replaces manual, paper-based processes with digital systems, leading to faster operations, better tracking, and accurate demand forecasting. For instance, AI-driven forecasting has reduced errors from 20% to 14%, significantly improving operational accuracy and profitability (IATA) (Mckinsey & Co).”
“One key advancement is the integration of carrier systems, which allows freight agents worldwide to access space and rates instantly. This technology enables real-time rate discovery and booking, making the process more efficient and transparent. Such integrations ensure that agents have immediate access to available capacities and competitive rates, optimizing the logistics process and improving customer satisfaction,” he adds.
He explains, “Our platform enables instant rate discovery and booking for both freight and express cargo, democratizing access to freight rates and making the process more efficient. By leveraging advanced technology, we improve operational efficiency, which translates to better customer service and outcomes. This leadership in digital innovation sets industry standards and encourages broader adoption of digital practices. Shipa Freight’s digital initiatives not only enhance our operations but also support broader economic and environmental goals in the UAE.”
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