Ground Handling and security operators ensure smooth travel operations. In a noteworthy attempt, Dubai Customs‘ Airport customs centres, have handled over 22.139 million travel bags in the first half of 2023. Dubai Customs’ Passenger Operations Department also plays a key role in facilitating trade and attracting cargo carriers of valuable goods through its Pre-Export Initiative, a unique service allowing the completion of re-export transactions and advanced storage of shipments before departure, using customs warehouses for storage. The service, currently implemented as a pilot programme, has already benefited 382 participants. This department also offers a Self-Handling Service, providing 24/7 delivery of customs documents to companies through a self-service option using smart QR code boxes. Within just six months, 3,601 clients have taken advantage of this service.
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