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Dubai Customs’ Air Cargo Centres handle goods worth $238.46bln



Dubai Customs' Air Cargo Centres Management has dealt with goods worth AED875.86 billion ($238.46 billion) since the beginning of 2022 until the end of November, including insurance and shipping costs.


The Management includes: the Cargo Village (customer service and inspection), Airport Free Zone (customer service and inspection), Emirates Post Inspection Centre, Air Cargo Centre at Al Maktoum International Airport (customer service and inspection) and Dubai Multi Commodities Centre (DMCC).


The Management provides services to the air cargo sector including courier and e-commerce companies and airborne goods such as foodstuff, precious metals and stones.


Growing trade

“The customs centres under the Air Cargo Centres Management perform well to keep up with the growing external trade and the continuous expansion in e-commerce operations,” said Sultan Saif Al-Suwaidi, Director of Air Cargo Centres Management. “Dubai Customs ensures all the Management systems are updated and ready to cope with the increasing number of customs transactions, whilst maintaining top quality services to our clients. This will encourage businesses increase their commercial activity in Dubai, being a global hub for trade and investment.


“We continuously develop our performance by equipping our centres with the latest equipment and technologies, and training our inspectors and staff following the latest trends in the field. These best practices help our clients increase their revenues and help us keep up with the rapid shift in global trade towards e-commerce.”


Saudi Cargo expands partnership with cargo.one

Saudia Cargo and cargo.one recently announced an expansion of their partnership to bring more of the airline’s capacity on board the leading marketplace for digital air cargo bookings. The growth builds upon a more than 1.5 year collaboration in which cargo.one delivered Saudia Cargo’s first external digital sales channel and greatly enhanced both its market reach and quality of service to freight forwarders. cargo.one and Saudia teams will double down on initiatives to derive maximum value from the airline’s digital distribution.


Based in Jeddah, Saudi Arabia, Saudi Cargo offers impressive global reach and is working hard to support the kingdom to become a global hub for connections between Africa, Asia, North America and Europe. The airline is contributing to Saudi Arabia’s expansion of the air cargo sector to offer more than 4.5 million tonnes per year by the end of the decade.


Saudia Cargo is continuing to expand digital access to its air cargo capacity. Since Summer 2021, cargo.one has delivered customer-centric strategic digital sales, and helped Saudia Cargo to expand its global footprint and strengthen its position in the market. To date, freight forwarders using cargo.one have booked thousands of shipments across Saudia’s global network on its dedicated freighter and passenger fleets. Over 50% of bookings were to destinations outside Saudi Arabia, supporting the airline to grow in new markets and customer segments.


“As Saudi Arabia grows its global air cargo hub, we are proud to play an integral part in Saudia Cargo’s success, by delivering excellent customer experiences and next generation offer design”, says Simson Demmer, Vice President, Partnerships at cargo.one. “Freight forwarders using cargo.one worldwide are the biggest winners, as they will be able to book even more Saudia Cargo capacity options seamlessly”, he adds.


Saudia Cargo is intensifying efforts at an opportune time in the trajectory of digitalization in the air cargo industry. cargo.one’s recent Digital Sales Trajectory Report revealed that across airlines surveyed, on average the share of bookings via digital channels is expected to rise from 20% in 2021 to almost 60% by 2025.


Airlines like Saudia Cargo that prioritize customer needs and digital transformation continue to build a competitive advantage in the eyes of the customer . With innovations like cargo.one360, its real-time data insights tool, cargo.one helps airlines to accelerate learning cycles and build the organizational capability necessary for digital sales success.

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