Lufthansa Cargo, cargo.one upgrade to strategic partnership
Now in addition to the Lufthansa Cargo website, which continues to be available to customers in full as a central information and booking platform for the entire product range and maximum of digital processes, cargo.one is proving to be an attractive addition with optimized search and booking functions for General Cargo up to 10 tons.
Thanks to easy navigation, our customers can find suitable options with just a few clicks in the menu navigation and benefit from a structured overview in the presentation of available services, according to airline, route, and prices. cargo.one is precise, user friendly and firmly established on the market.
With its mature ‘best’ offer recommendation algorithm, cargo.one provides a tool supporting the offer comparison for the customer, complementing it with classic capabilities to browse through a list of options and compare them.
The booking process with the default auto assignment of new AWB numbers is as highly appreciated as the booking confirmations and the booking update, respectively transport monitoring. Lufthansa Cargo and cargo.one will collaborate and bring new innovations, features and processes for more forwarder efficiency first at cargo.one before other marketplaces. Ashwin Bhat, COO, Lufthansa Cargo said, “Our customers value digital services that help them to be the utmost efficient.
Hence, we recommend them to use cargo.one as the marketplace to retrieve live offers, compare and book. We are pleased to now offer the cargo.one channel to over 90 per cent of our customers. cargo.one’s ambition to have maximum offer quality and confirmed bookings, providing maximum ease of use is paying off in an improved customer experience. We are expanding our pioneering role in the field of digitalization with our partner.”