Lufthansa Cargo starts td.Zoom service for cargo operations
In addition to td.Pro and td.Flash, Lufthansa Cargo is offering a new high speed service, td.Zoom from 1 November this year. Ashwin Bhat, CEO, Lufthansa Cargo, said, “The new feature allows customers to choose the fastest for their most urgent shipments. This includes top speed and priority as well as the fastest capacity access with no weight or size limitations. To give an example: A shipment from Shanghai via Frankfurt to Zurich usually takes 45 hours with td.Pro, 35 hours with td.Flash, and only 23 hours with td.Zoom.” The special handling processes at Lufthansa Cargo’s hubs in Frankfurt, Munich and Vienna enable fastest transport times with ramp supervision during aircraft loading and unloading, dedicated ramp transfer from the warehouse to the aircraft and vice versa as well as tail-to-tail transfer on demand. The offer also includes 24x7 personal td.Zoom Customer Service, that proactively monitors and steers every shipment and takes immediate action to prevent irregularities.