Federal Express Corporation has enhanced its FedEx Delivery Manager International (FDMi) e-commerce solution by proving delivery notifications on WhatsApp, available in both English and Arabic, to cater to recipients in the Kingdom of Saudi Arabia. FDMi is an interactive solution that provides customisable delivery options and alerts. Through FDMi, e-tailers can choose the timing and location of their deliveries to fit their schedule—and change the delivery address when the shipment is in transit—giving them extra flexibility at no extra cost. “The FDMi service enhancement facilitates interactive communication for package recipients, providing them with updates from pickup to delivery. This enhancement underscores our efforts to streamline and simplify the last-mile delivery process,” Abdulrahman Al-Mubarak, Managing Director, Middle East, FedEx, said.
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